System Requirements for enabling RemotePC™ WOL


To successfully wake up a computer via Wake-on-LAN, ensure the following settings and hardware requirements are met:

  • Network card that supports Wake-on-LAN.
  • Active internet connection.
  • Connected to the internet via a LAN cable.
  • The computer should be in one of the following power states:
  1. Sleep
    Start > Sleep
  2. Hibernate
    Start > Hibernate
  3. Shut down (Soft off)
    Start > Shut down
    Note: Not supported under Mac OS X

    4. TeamViewer Change PCSettings

After ensuring that your computer meets the above requirements, you can proceed with configuring your Windows machines for WOL.

Set up Windows

To wake up a computer via WOL, you should enable WOL in the BIOS settings and configure the network card.

To enable WOL in the BIOS settings:

  1. Switch on the computer and press ESC, F1, F2, F8 or F10 during the initial start-up. Depending on the BIOS manufacturer, a menu will appear.
  2. Go to the 'Power' tab and enable 'Wake Up On LAN'.
  3. Save and exit the BIOS setup.

    4. TeamViewer LenovoBIOSSetupUtility

Note: If there is no option to enable Wake-on-LAN in the BIOS setup, refer to the motherboard manual to ensure your computer supports Wake-on-LAN.

Configure Network Card

The network card must be configured so that power is supplied at all times.

To configure the network card:

  1. Switch on the computer and go to 'Control Panel' -> 'System and Security'.
  2. Click 'Device Manager' displayed on the left navigation bar.
  3. Right-click on 'Network adapters' and click 'Properties'.
  4. Go to the 'Power Management' tab and enable the 'Allow this device to wake the computer' option.

    5. TeamViewer windows EarthernetController

Note: The configuration steps may vary depending on the network card and operating system.

Configure Windows 8

In Windows 8, the standard shutdown procedure puts the computer into a hybrid shutdown state. Windows 8 does not support Wake-on-LAN in this state, so we recommend that you disable fast start-up. Once fast start-up has been disabled, the computer will always be put into hibernate mode during shutdown.

To disable fast start-up:

  1. Switch on the computer and go to 'Control Panel' -> 'Power Options'.
  2. Click on the 'Change what power buttons do' option on the left menu bar.
  3. Disable the 'Turn on fast startup (recommended)' option displayed in the 'Shutdown settings' section.

    4. TeamViewer windows SystemSettings