How to use HelpDesk for Remote Support

  • One

    01

    Download and install HelpDesk on your computer

  • Two

    02

    Create Connection IDs for service requests

  • Three

    03

    Connect to computers over a secure session

System Requirements

  • For PC

    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2016 Server, Windows 2012 Server, Windows 2008 Server, Windows Home Server, Windows 2003 Server (Service Pack 2)

  • For Mac

    Mac OS X 10.9.5 Mavericks or greater [macOS 10.14 Mojave compatible]