Interactive assistance with augmented reality
Get Vision as an add-on with all RemotePC plans
Whenever there's a critical situation or requirement, your customer can live stream the situation using RemotePC Vision mobile app. Assist them by setting markers onto objects. By remotely offering instant support, you reduce both downtime and travel cost.
Enhance remote customer support, internal training, troubleshooting, and more using video assistance with augmented reality.
Your customer can show you the requirement using real-time camera sharing on iOS and Android devices.
Communicate clearly with your customer using two-way live audio transmission within the video sharing session.
Combine verbal communication with free-hand 3D drawings and arrows to explain resolution and solve issues.
Supported by ARCore and ARKit, Vision helps deliver remote assistance with augmented reality.
Add customers or an on-site technician to your contact list by sharing the app download link via SMS.
Connect and launch live video support sessions with the customer within seconds via a browser.
Record video sharing sessions including audio and annotations for future reference.
Remote video assistance with annotations offers a wide range of use cases and can be employed to suit various remote requirements.