Last Updated: January 16, 2017
- Description of the Partner Program and Partner Duties
- Commission Payments
- Limitation of Liability
- Representation and Warranties
- Independent Investigation
This Partner Agreement (this “Agreement”) is entered into by and between Pro Softnet Corporation and you (“Partner”), and is made effective as of the date of electronic acceptance. This Agreement sets forth the terms and conditions of your use of RemotePC Partner Program (“Partner Program”) for the purpose of referring Pro Softnet Corporation products and services (the “Services”) to Partner’s own customers.
Your electronic acceptance of this Agreement signifies that you have read, understood, acknowledge and agree to be bound by this Agreement.
The terms “we”, “us” or “our” shall refer to Pro Softnet Corporation. The terms “you”, “your”, “user”, “customer” or “Partner” shall refer to any individual or entity who accepts this Agreement. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
Pro Softnet Corporation, in its sole and absolute discretion, may change or modify this Agreement and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to our website(s) (“Site”). You acknowledge and agree that (i) we may notify you of such changes or modifications by posting them to this Site and (ii) your use of this Site or the Services found at this Site after such changes or modifications have been made (as indicated by the “Last Updated” date at the top of this page) shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services found at this Site. In addition, we may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your account (“Account”) information, including your email address, current. We assume no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate or out-of-date email address or any other technical issues outside the control of Pro Softnet Corporation.
Subject to the terms and conditions of this Agreement, we grant Partner a non-exclusive, non- transferable license to refer our RemotePC Services worldwide. Your Partner account is non-transferable and cannot be sold separately or in conjunction with the sale of an existing site or business.
The Partner Program allows Partners to refer RemotePC and HelpDesk Services offered by Pro Softnet Corporation to their customers and earn commissions. We provide the Partner a specific URL to identify their clients’ referrals. The Partner receives 25% of qualifying subscription revenues (explained below) generated by their customers, which will be paid quarterly.
Note that the referred accounts have to be credit card based only. No check-based accounts are allowed. Commission payments are made only from funds actually received. We provide all accounting, customer service and back-office operations. So just sign-up new customers and collect the revenue.
Links on Partner Site or Product
We will provide the Partner with guidelines and graphical artwork to use in linking to our customized home page. To permit accurate tracking, reporting and referral fee accrual, we will provide the Partner with special "tagged" link formats to be used in all links between our Site and the Partner’s site. Links to our Site placed on the Partner’s site or product pursuant to this Agreement and which properly utilize such special link formats are referred to as "Special Links”. The Partner must ensure that each of the links properly utilizes such special link formats. The Partner will earn the referral fees only with respect to activity on our Site occurring directly through the Special Links; we will not be liable to the Partner with respect to any failure by the Partner to use the Special Links, including to the extent that such failure may result in loss of commission that would otherwise be paid to the Partner pursuant to this Agreement.
We will process the subscription orders placed by customers who follow Special Links from the Partner’s site or product to our site. Upon sign up, an email will be sent to the email address on the customers' account verifying the sign up. If the link in this email is not followed, you may not receive the commission for that account. If a user creates a free account, we will track the Special Links and the Partner will get the referral fees if they subscribe later. We reserve the right to reject orders that do not comply with any requirements that we may establish periodically. We will be responsible for all aspects of order processing and fulfillment. Among other things, we will prepare order forms, process payments, cancellations, returns and handle customer service. We will track sales made to customers who subscribe by using Special Links from the Partner’s site or product to our site and will make available to the Partner reports summarizing this sales activity. The form and content of the reports may vary from time to time at our discretion.
Referral Fee Schedule
Partner will earn referral fees based on Qualifying Revenues according to the referral fee schedule established here. "Qualifying Revenues" include revenues derived from the monthly base subscription charge for qualifying Services and may take into account charge backs and bad debt. As such, the referral fee for yearly subscription accounts will be calculated on a pro-rated basis. Qualifying Revenues exclude over use charges, on demand addition of computers, and credit card processing fees. Accounts created using any discount promotion code are excluded from this Partner Program. The current referral fee schedule is 25% of Qualifying Revenues resulting from subscription accounts on a recurring basis. We will pay the Partner referral fees on a quarterly basis (described below). Once the Partner’s referral cancels the service, the Partner will no longer receive commissions for that subscriber from the date of cancellation.
For a subscription to be eligible to earn a referral fee, the customer must click-through a Special Link from the Partner’s site or product to our site and sign-up for a paid account.
We reserve the right to verify the 'qualifying revenues' as discussed in the 'Referral Fees' and 'Referral Fee Schedule’ paragraphs earned by the partner in the prior periods leading up to the termination of the Agreement and may seek a refund of commissions paid based on the verification of up to a period of 2 years from the termination date.
Inactive Partner Cancellation
Partners must stay active by adding at least one new paid referral per year. In the event that a Partner's last referral is more than 12 months old the Partner's account will be cancelled on that day and will be notified by email.
All prices for the RemotePC and HelpDesk Services provided by Pro Softnet Corporation to the Partner are in US currency. We have the right to revise our pricing and such revisions shall apply to orders received by us on or after the effective date of the revision.
We pay Partner referral fees on a quarterly basis. The payout date for referral commissions earned while participating in the Partner Program will be within thirty (30) days of the end of each quarter. It is the Partner’s responsibility to confirm that commission payments have been properly received. Many factors may lead to non-receipt of commission payment including incomplete or non-submission of W-9, improper entry of tax identification number, current address not being updated, non- acceptance of PayPal payment, etc. Should a commission payment be incorrect or missed, the Partner has six (6) months to contact us and rectify the issue. If a commission payment issue is not rectified within the six month period, the Partner forgoes any errors in commission payment and no back payments to correct errors will be processed.
Commission Payments for Domestic Partners (Partners Based in the U.S.)
Domestic Partners may select to receive commission payments by PayPal, paper check or eCheck.
When signing up for the Partner Program, you will be requested to enter your PayPal email address. If you do not have a PayPal account, then you can sign up for one here. If an invalid PayPal email address is provided, your commission may be forfeited. Please refer to the PayPal account set-up requirements for your country, which may be found here, to ensure your PayPal account has the ability to receive payments from third parties. Transaction fees for PayPal will be the responsibility of Pro Softnet Corporation and will not be deducted from your commission payment. A ten dollar ($10.00) minimum threshold is required before payment will be made via PayaPal. If you have not earned at least $10.00 in total commission for any given quarter, your commission will be forfeited for that quarter.
Domestic Partners who fail to enter a PayPal email address in the corresponding field during the Partner sign up procedure will automatically receive their commission payment via paper check. Checks will be mailed to the address provided during sign up. A ten dollar ($10.00) minimum threshold is required before payment will be made via paper check. If you have not earned at least $10.00 in total commission for any given quarter, your commission will be forfeited for that quarter.
We may also send an eCheck in lieu of a paper check. An eCheck is simply an electronic version of a paper check with the only difference being that you can receive it via email. If you qualify for partner commissions, you will receive an email from Pro Softnet Corporation to accept your payment. This will be sent to your partner email address on file. You will have the option to deposit directly to a bank account, print and deposit in person, or make a mobile deposit. Fees may apply if you choose direct deposit option.
To use the eCheck, click on the link in the email and download the eCheck PDF. Print the check using any printer then endorse and deposit as you would do with any paper check.
Commission Payments for International Partners (Partners Based Outside the U.S.)
International Partners will receive commission payments via PayPal only. When signing up for the Partner Program, you will be requested to enter your PayPal email address. If you do not have a PayPal account, then you can sign up for one here. If an invalid PayPal email address is provided, your commission may be forfeited. Please refer to the PayPal account set-up requirements for your country, which may be found here, to ensure your PayPal account has the ability to receive payments from third parties. Transaction fees for PayPal will be the responsibility of Pro Softnet Corporation and will not be deducted from your commission payment.
In the event a credit card charge back is initiated by a client of the Partner, we reserve the right to deduct an amount from your commission based on the amount of the charge back. In the event that charges are determined, by us, to be at risk for a charge back, we reserve the right to hold back commission payments for up to one (1) year from the date the commission payment was to be paid to resolve your account and ensure all commission payments are accurate.
This Agreement shall begin on the date of acceptance of this agreement by you. The Agreement will be automatically renewed by us on an annual basis starting on January 1st of each year, unless either party submits a notice of non-renewal or the Partner cancels the account prior to the renewal. In carrying out this agreement, the Partner will conduct itself in an ethical and lawful manner, will exercise its best efforts to achieve a high level of customer satisfaction, and will not bring the reputation of our Services into disrepute.
Either party may terminate this Agreement with or without cause. We reserve the right to terminate this Agreement immediately with or without notice if 1) Partner fails to conform to any restrictions contained in this Agreement, 2) Partner performs any activities regarded as illegal, 3) there are any material changes in the ownership and management of the Partner or the Partner’s business. Upon the termination of this Agreement, for any reason, the Partner will immediately cease use of and remove from the Partner’s site or product, all links to our site, and all trademarks, logos and other materials provided by or on behalf of us to the Partner pursuant here to or in connection with the Partner Program.
IN NO EVENT SHALL PRO SOFTNET OR ITS AFFILIATES, AGENTS, ADVERTISERS OR SUPPLIERS HAVE ANY OBLIGATION OR LIABILITY TO YOU FOR (I) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR (II) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOSS OF DATA, REVENUE OR PROFITS OR BUSINESS INTERRUPTION) OR OTHER PECUNIARY LOSS ARISING OUT OF YOUR USE OR INABILITY TO USE YOUR ACCOUNT OR THE SERVICE REGARDLESS OF LEGAL THEORY, WHETHER OR NOT PRO SOFTNET HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO OUR SERVICES WILL BE LIMITED TO THE GREATER OF $100 OR ANY AMOUNTS PAID BY YOU TO PRO SOFTNET FOR THE PAST THREE MONTHS OF THE SERVICES IN QUESTION.
Partner represents and warrants that all information provided by Partner as registration process is complete and accurate. Partner also represents and registration Partner makes is being done in good faith and that Partner has infringing upon or conflicting with the legal rights of a third party or a third trademark or trade name.
PARTNER ACKNOWLEDGES AND AGREES THAT PRO SOFTNET CORPORATION MAKES NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO THE PARTNER PROGRAM OR THE SERVICES AND PRODUCTS SOLD THROUGH THE PROGRAM (INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS, MERCHANTABILITY, NON INFRINGEMENT OR ANY IMPLED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, DEALING OR TRADE USAGE). IN ADDITION WE MAKE NO REPRESENTATION THAT THE OPERATION OF OUR SITE WILL BE UNINTERRUPTED OR ERROR-FREE AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.
We expressly reserve the right to deny, cancel or transfer any registration that we deem necessary, in our discretion, to protect the integrity and stability of our Services, to comply with any applicable laws, government rules or requirements, requests of law enforcement, in compliance with any dispute resolution process, or to avoid any liability, civil or criminal, on the part of Pro Softnet Corporation, as well as its affiliates, subsidiaries, officers, directors and employees.
THE PARTNER ACKNOWLEDGES THAT THE PARTNER HAS READ THIS AGREEMENT AND AGREES TO ALL ITS TERMS AND CONDITIONS. THE PARTNER UNDERSTANDS THAT WE MAY AT ANY TIME (DIRECTLY OR INDIRECTLY) SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER FROM THOSE CONTAINED IN THIS AGREEMENT OR OPERATE OUR SITES THAT ARE SIMILAR TO OR COMPETE WITH THE PARTNER SITE. THE PARTNER HAS INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING IN THE PROGRAM AND IS NOT RELYING ON ANY REPRESENTATION, GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.
This Agreement will be governed by the laws of the United States and the state of California without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the federal or state courts located in Los Angeles County, and the Partner consents irrevocably to the jurisdiction of such courts. The Partner may not assign this Agreement by operation of law or otherwise without our prior written consent. Subject to that restriction this Agreement will be binding on, inure to the benefit of and be enforceable against the parties and their respective successors and assigns. Our failure to enforce the Partner’s strict performance of any of the provisions of this Agreement will not constitute a waiver of our right to subsequently enforce such provisions or any other provision of this Agreement.