Why RemotePC™ HelpDesk is better: | RemotePC ™ HelpDesk | TeamViewer ServiceCamp |
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Free-trial | 30-day free trial | 15-day free trial |
Pricing | On-demand remote support available at |
ServiceCamp is available at $118.80 as an add-on to TeamViewer Business subscription of $588.00 — a total of $706.80 / year |
Performance | Provides near-real-time response at most locations |
Slower than RemotePC HelpDesk# |
Pay per technician | Create unlimited technician accounts within your account at no additional cost |
Costs $118.80 per annum for adding a staff agent / technician |
Multiple concurrent sessions | Technicians can attend to multiple support requests simultaneously. |
Base plan does not support multiple concurrent sessions |
Encryption | Remote access is secure with TLS v 1.2 / 256-bit AES encryption |
Supports RSA 2048 public / private key exchange and AES-256 bit session encryption |
* The 90% offer is applicable for the first year only. You need to provide proof of your Teamviewer account.
# Performance results are based on feedback from internal tests and professional reviews.