Here are frequently asked questions about RemotePC, its features and remote access.

    Security

    faq Is RemotePC private and safe?
    faq Does RemotePC work behind firewalls and proxy servers?
    faq How can I restrict unauthorized access to my computer?
    faq What is Personal Key? How does it help in securing remote access?
    faq How are data transfers secured in RemotePC?
    faq Is the data encrypted during file transfer?

    Is RemotePC private and safe?

    Yes, RemotePC offers secure and optimized solution for accessing faraway computers. RemotePC uses TLS v 1.2/AES-256 encryption for transferring user authentication data between remote computer and local computer. Personal Key, a unique password set for each computer, acts as an extra layer of protection.

    Does RemotePC work behind firewalls and proxy servers?

    Yes, RemotePC allows you to share your computer over any kind of Internet/LAN connection and even any firewall/proxy server.

    How can I restrict unauthorized access to my computer?

    Your computer can only be accessed if you share your RemotePC Access ID and the associated random key with another person. Without knowing the Access ID and key, it is not possible to access your computer. Do not share these credentials with a person you do not trust.

    To completely prevent any access, disable the Instant Access option by clicking 'Disable Instant Access'.


    RemotePC

    What is Personal Key? How does it help in securing remote access?

    Personal Key acts as a secondary password to access each machine. It is a password set by you and acts as your computer's unique access code. It is stored only on your machine and not on the RemotePC servers. Whenever you try to access any remote machine, you will be prompted to enter the personal key.

    How are data transfers secured in RemotePC?

    RemotePC uses TLS v 1.2/AES-256 encryption for securing data transfers between local and remote computers during remote session.

    Is the data encrypted during file transfer?

    Yes. RemotePC uses TLS v 1.2/AES-256 encryption on data transmission during remote access.