Frequently Asked Questions

RemotePC^™ Meeting is a video conferencing solution which allows business organizations to conduct online meetings over the Internet. People from various locations can attend these online meetings, share their content securely, and benefit from features like screen sharing, group messaging and whiteboard.

To schedule a meeting,

1. Login to RemotePC Meeting via web browser.
2. Click 'Schedule Meeting' in the 'Meeting' tab.
3. In the 'Schedule Meetings' screen, enter the meeting title and description, and set a schedule for the meeting.
4. Set pre-meeting security settings by selecting any of the following:
   1. Permission required to join meeting - Participants will require permission from the speaker before joining the meeting.
   2. Password required to join meeting - Use the random system generated password or enter a password, which participants will need to enter for joining a meeting.
      
      
      
      
5. Enter email addresses of the intended participants to invite.
6. Add co-hosts for managing the meeting.
7. Click 'Schedule Meeting'. The meeting information screen is displayed.
   
   
   
8. Sync the scheduled meeting with your Google, Outlook or Yahoo calendar.
9. Copy the meeting invitation to share with the intended participant.

A unique meeting link is created for your account when you sign up. You can use this link in the web console to start an online meeting anytime.

To start an online meeting,

1. Login to RemotePC Meeting via web browser.
2. Click 'Info' under your meeting section (example Shane's Meeting).
3. Click 'Copy Invitation' to copy the meeting invite and share with intended participants.
   
   
   
4. Click 'Start meeting' and allow RemotePC Meeting to access your camera and microphone, when prompted.
5. Click 'Join' and wait for other participants to join.
   Note: Participants may require permission to join your meeting or enter the meeting password, based on the meeting settings.

You require an invitation link from the presenter to join a meeting.

To join a meeting,

1. At the scheduled time for the meeting, open the invitation link in a web browser.
2. Allow RemotePC Meeting to access your camera and microphone, when prompted.
3. Enter your name and the meeting password (if mentioned in the invitation).
4. Click 'Join'.
   
   
   

Yes, you can add multiple co-hosts for a meeting. A co-host can start a meeting and allow the participants to join.

To add a co-host, while scheduling the meeting enter the email address of the members you wish to assign as co-host.

The 'People' tab displayed on clicking the lists all the participants of a meeting. The presenter of a meeting can remove participants at any point of time during the conference.

The presenter can mute or unmute all the participants of a meeting by clicking 'Mute All' or 'Unmute All' button in the 'People' panel.

To send messages to all the participants,

1. Go to the 'Chat' tab by clicking .
2. Type the message and click 'SEND'. Alternatively, press enter to send the message.
   
   
   

To send message to individual participant,

1. In speaker view or gallery view, click corresponding to the participant whom you wish to send the message.
2. Click 'Send private message'.
   
   
   
3. Type the message and click 'SEND'. Alternatively, press enter to send the message.

Yes, you can send attachments to the participant during a meeting.

To send a file,

1. Go to the 'Chat' tab by clicking .
2. Click . The file browser window will appear.
3. Select the file to send.
4. Click 'SEND'.
   
   
   

To download any shared attachment, click on the attachment. Alternatively, you can right-click the attachment and save it.

You can choose to share your entire screen, an application window or a browser tab with the participants.

To share,

1. Click to open the presentation tools menu.
2. Click 'Your Screen'.
   
   
   
3. In the 'Share your screen' popup, select any of the following options:
   
   1. Entire Screen - to share the entire screen. Select the 'Share audio' checkbox, if you wish to communicate while sharing your screen.
   2. Application Window - to share a particular application window.
   3. Web Browser Tab - to share a particular web browser tab.
4. Click 'Share'.

All the participants will be able to view the shared screen.

To stop sharing, click 'Stop Presenting' on the meeting screen.

You can use the whiteboard tool to write or draw and collaborate with the attendees. It also allows you to insert images and PDFs, so you can present charts and documents while delivering a presentation.

To access whiteboard,

1. Click to open the presentation tools menu.
2. Click 'Whiteboard' .
   
   
   
3. Use the various tools on the LHS panel to draw or write.

To clear the whiteboard, click and click 'Yes' in the confirmation window. To save or copy the image, right-click anywhere on the whiteboard and select the respective option.

You can set the screen layout to speaker view or gallery view during an online meeting. By default the speaker view is displayed. To switch the view, click 'Gallery View' on the top-right corner.

To enter full screen mode, click and select 'Full Screen'.

Yes, you can choose a preferred video quality for your online meetings.

To change video quality settings,

1. Click and select 'Settings'.
2. Set the desired video quality - Low bandwidth, Low definition, Standard definition, High definition.
   
   
   

You can also modify your camera, microphone and audio output settings.

To create a blur effect during a meeting, click and select 'Blur background'.

To remove the blur effect, click and select 'Disable blur'.

Note: Camera must be on for this function to work.

You can raise your hand during an online meeting to indicate that you need to communicate with the attendees or speaker.

To raise your hand, click 'Raise Hand' and to lower your hand click 'Down Hand'.

If you are using a G Suite account with RemotePC Meeting and wondering why every calendar event you create has Google Hangouts conference call details added, do not worry! By default, G Suite adds video calls to all Google Calendar events. G Suite Administrators can disable this setting by following the instructions outlined below.

To change the setting,

1. Sign in to the Google Admin console.
2. Click 'Apps' > 'G Suite' > 'Calendar'.
3. Click 'Sharing settings'.
4. Under 'Video Calls', uncheck 'Automatically add video calls to events created by a user'.

Yes, the RemotePC Meeting Scheduler Chrome Extension allows you to schedule meetings directly from your Google, Outlook, or Yahoo calendars. You can also start an instant meeting via the extension.

For scheduled meetings you can choose to send a meeting invite through both calendar notification or email. You can also make any calendar invite to a RemotePC Meeting.

To use the Meeting Chrome extension,

1. Add the Meeting extension from the Chrome web store.
2. Click on your browser and sign in to your RemotePC account.
   
   
   

Note: For scheduling meetings, you must have a RemotePC account with Google, Yahoo, or Outlook.