Here are frequently asked questions about RemotePC, its features and remote access.

    Meeting

    faq What is RemotePC™ Meeting?
    faq How can I schedule a meeting?
    faq Is it possible to start an instant online meeting?
    faq How do I join a meeting?
    faq Where can I find the list of participants in the meeting?
    faq During a remote meeting can I send messages to the participants?
    faq Can I share files with the participants of a meeting?
    faq How do I share my screen during a remote meeting?
    faq What is whiteboard?
    faq Is it possible to change the view of my screen during a meeting?

    What is RemotePC Meeting?

    RemotePC Meeting is a video conferencing solution which allows business organizations to conduct online meetings over the Internet. People from various locations can attend these online meetings, share their content securely, and benefit from features like screen sharing, group messaging and whiteboard.

    How can I schedule a meeting?

    To schedule a meeting,

    1. Login to RemotePC Meeting via web browser.
    2. Click 'Schedule' under 'Schedule meeting'.
    3. In the 'Schedule a Meeting' popup, enter the meeting topic and description, and set a schedule for the meeting.
    4. Click 'Create'. The confirmation popup appears.

      RemotePC Meeting
    5. Sync the scheduled meeting with your Google, Outlook or Yahoo calendar.
    6. Copy the meeting invitation to share with the intended participant.

    Is it possible to start an instant online meeting?

    A unique meeting link is created for your account when you sign up. You can use this link in the web console to start an online meeting anytime.

    To start an online meeting,

    1. Login to RemotePC Meeting via web browser.
    2. Click 'Info' under your meeting section (example Shane's Meeting).
    3. Click 'Copy Invitation' to copy the meeting invite and share with intended participants.

      RemotePC Meeting
    4. Click 'Start meeting' and allow RemotePC Meeting to access your camera and microphone, when prompted.
    5. Click 'Join' and wait for other participants to join.
      Note: Participants may require permission to join your meeting, based on the meeting settings.

    How do I join a meeting?

    You require an invitation link from the presenter to join a meeting.

    To join a meeting,

    1. At the scheduled time for the meeting, open the invitation link in a web browser.
    2. Allow RemotePC Meeting to access your camera and microphone, when prompted.
    3. Click 'Join'.

      RemotePC Meeting

    Where can I find the list of participants in the meeting?

    The 'PEOPLE' tab on the RHS panel displays all the participants of a meeting. The presenter of a meeting can remove participants at any point of time during the conference.


    RemotePC Meeting

    During a remote meeting can I send messages to the participants?

    To send messages to all the participants,

    1. Go to the 'CHAT' tab in the RHS panel by clicking Remote Meeting.
    2. Type the message and click 'SEND'. Alternatively, press enter to send the message.

      RemotePC Meeting

    Can I share files with the participants of a meeting?

    Yes, you can send attachments to the participant during a meeting.

    To send a file,

    1. Go to the 'CHAT' tab in the RHS panel by clicking Remote Meeting.
    2. Click Remote Meeting. The file browser window will appear.
    3. Select the file to send.
    4. Click 'SEND'.

      RemotePC Meeting

    To download any shared attachment, click on the attachment. Alternatively, you can right-click the attachment and save it.

    How do I share my screen during a remote meeting?

    You can choose to share your entire screen, an application window or a browser tab with the participants.

    To share,

    1. Click Remote Meeting to open the presentation tools menu.
    2. Click 'Your Screen'.

      RemotePC Meeting
    3. In the 'Share your screen' popup, select any of the following options:
      1. Entire Screen - to share the entire screen.
      2. Application Window - to share a particular application window.
      3. Web Browser Tab - to share a particular web browser tab.
    4. Click 'Share'.
    5. All the participants will be able to view the shared screen.

      To stop sharing, click 'Stop Presenting' on the meeting screen.

    What is whiteboard?

    You can use the whiteboard tool to write or draw and collaborate with the attendees. It also allows you to insert images and PDFs, so you can present charts and documents while delivering a presentation.

    To access whiteboard,

    1. Click Remote Meeting to open the presentation tools menu.
    2. Click Remote Meeting 'Whiteboard' .

      RemotePC Meeting
    3. Use the various tools on the LHS panel to draw or write.

    To clear the whiteboard, click Remote Meeting and click 'Yes' in the confirmation window. To save or copy the image, right-click anywhere on the whiteboard and select the respective option.

    Is it possible to change the view of my screen during a meeting?

    You can set the screen layout to suit your requirements during an online meeting.

    To change layout,

    1. Click RemotePC Meeting and select 'Change Layout'.

      RemotePC Meeting
    2. Select any of the following option from the popup:
      1. Sidebar - to view list of all participants on the side panel.
      2. Spotlight - for one-to-one interaction.
      3. Tiled - view all the participants at once.

    To enter full screen mode, click RemotePC Meeting and select 'Full Screen'.